Are you scheduling time for things that matter? Things like thanking your best referral sources, reviewing your year end numbers, or even planning a great Valentine’s dinner with your sweetie? I do and I encourage my clients to do it, too. One of the many things I tell my clients that changes their lives is, […]
Business Systems & Processes
What a lost dog can teach you about business processes
My boyfriend Nelson and I lost a dog on Sunday. And when I say “lost” I don’t mean the dog died. I mean the dog ran away. And ran away in a huge forest. Huge like 50,369 acres (78.70 sq mi or 203.84 km² if you’re not from the US). And to make matters much, […]
Did You Include the Tape? (Thoughtful Business Systems Work!)
Last week my boyfriend Nelson made a big decision (for a guy). He cancelled TV at our house. Without getting on a soapbox rant, let’s just say I’m not a big fan of television. So, his cancelling his subscription TV service is a very, very good thing from my perspective. Now, what the heck does […]
Excellent Systems Lead to Success – 3 Way Plumbing Leads By Example
In business, there are lessons to be learned from those who create success over the long term. A recent conversation with Danielle Martini highlighted several important lessons for business owners – and many involved consistently adopting, communicating, and enforcing good business practices. Communicating Expectations for Team Members If there’s one thing I know about Danielle […]
Five Ways Disorganization is Costing You Money and Clients
Over the years, I feel like I’ve seen every way that disorganization can cost a business time and money. Nothing surprises me anymore and when I talk with business owners, I always let them know they are in a “no judgment” zone with me and my team. So, take these examples as what they are […]
Delegation Matters (Part 2 of 4)
The Situation “Carol, come in here for a second. I’ve got about two dozen things I need you to take care of,” says Ms. Boss. Carol dutifully comes in, notepad in hand, and writes down the details of the tasks her boss is asking her to do. Back at her desk, Carol she works through […]