It’s true – finally getting your head wrapped around this one system will change everything. Except I don’t know what the system is. But you do… It’s that one system that sort of works, but sort of doesn’t. It bugs you because you think about it all the time, and you knew if you just […]
Business Systems & Processes
How often are you ignoring emails in your inbox?
Ignoring emails can lead to disaster… This weekend, Nelson and I cut up a lot of tomatoes. When I say a lot I mean pounds of them. I wish we had weighed them before we started. If I had to guess, I’d say we processed more than 30 pounds. We cleaned, chopped, and sliced. Our […]
Focus on Freedom
Focus on freedom – it’s what one of my clients really wanted – and found! Here’s how it went down: Recently, one of my clients reported some great news. We’d spent six months together working on his Five Essential Business Systems (TM), creating checklists, flowcharts, and delegation documents and more in order to help him […]
Eat, Sleep, Poop, Beg
Day in and day out, the dogs in my house know what is important: Eat Sleep Poop Beg (or at least do one heck of a job reminding us owners that they haven’t eaten recently) Why is it that we owners have such a hard time knowing what’s important? I recently read somewhere that most […]
Risky calls, regular postcards and the secret to success
I heard some brilliant advice recently from my friend and former client Craig Dunn, owner of Carolina Office Solutions here in Charlotte. He said, “Now is the time to take small risks. Make small investments in your business, in your employees, and in yourself.” I couldn’t agree more and was delighted to hear him share […]
From frustrated to freedom
Last week, I finally moved into some office space. It’s a quiet place to work where I can write, shoot video, and meet with my local clients. It’s a keyman-type building and I’m surrounded by about six or eight other small businesses. I happened to have my door open mid-week and here’s a conversation I […]